• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎07-29-2016 02:20 PM

HP Recommended
Product: hp envy 4500e
Operating System: Chrome OS

how do i get my printer to scan documents to cloud from my acer c720 chromebook?

it prints fine

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-29-2016 02:27 PM

HP Recommended

Hi,

 

Please read the following article:

 

    http://support.hp.com/us-en/document/c04707081

 

Your printer is not on the list.  Please try the following setup for a different printer, this make work for your printer:

 

      https://www.youtube.com/watch?v=QL1obc9FDyI

 

Regards.  

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-29-2016 02:27 PM

HP Recommended

Hi,

 

Please read the following article:

 

    http://support.hp.com/us-en/document/c04707081

 

Your printer is not on the list.  Please try the following setup for a different printer, this make work for your printer:

 

      https://www.youtube.com/watch?v=QL1obc9FDyI

 

Regards.  

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.