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HP Recommended
hp envy 5530
Microsoft Windows 8.1 (64-bit)

I need an email program that i can download that will help me get from scanned document folder to an email receiprient

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @acsalem – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a dynamite location to get help from the community, get suggestions and find what has worked for others.

 

Going through your post, I understand that you need to send the scan directly to the recipients. You can easily do this by using the “Scan to Email” feature on your Envy printer. You can accomplish this following the steps mentioned below:
 

  1. Make sure the printer in question is connected to the wireless network. If the printer is not connected already follow the steps here: http://hp.care/2eo3eie
  2. Now, make sure the full feature printer drivers are installed. If not done already, click http://ftp.hp.com/pub/softlib/software12/COL47810/mp-115828-6/EN5530_198.exe to install the drivers.
  3. Now setup the scan to email feature. Go to http://hp.care/2bE9aOG and follow the steps under “Scan directly to email (network connections only)”
     

Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

Hello, @acsalem – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a dynamite location to get help from the community, get suggestions and find what has worked for others.

 

Going through your post, I understand that you need to send the scan directly to the recipients. You can easily do this by using the “Scan to Email” feature on your Envy printer. You can accomplish this following the steps mentioned below:
 

  1. Make sure the printer in question is connected to the wireless network. If the printer is not connected already follow the steps here: http://hp.care/2eo3eie
  2. Now, make sure the full feature printer drivers are installed. If not done already, click http://ftp.hp.com/pub/softlib/software12/COL47810/mp-115828-6/EN5530_198.exe to install the drivers.
  3. Now setup the scan to email feature. Go to http://hp.care/2bE9aOG and follow the steps under “Scan directly to email (network connections only)”
     

Please let me know if this resolves the issue, or if you require further assistance.

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
HP Recommended

Hi

 

Not quite right; I can already scan to email but only single pages when I want to scan multiple pages and I'm using Windows 10.

 

Please can you help?

 

Juliet

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