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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
LaserJet pro
Chrome OS

My Slate is connected to the printer over wifi but I have no idea how to scan

11 REPLIES 11
HP Recommended

@leocamb

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the full Printer name.

 

Thanks 🙂


I am an HP Employee

HP Recommended

The printer is the: HP LaserJet 200 colorMFP M276nw

HP Recommended

Install the HP Smart App on your Tablet: https://support.hp.com/us-en/document/c03561640

 

Once done, follow these steps to scan: 

 

Scan with Android

Use your mobile device to scan documents or photos.

  1. Tap the Camera Scan tile or the Camera icon .

  2. Place a document or photo as flat as possible on a solid, contrasting surface. For example, place a light-colored document on a dark surface, or a dark-colored photo on a light surface.

  3. Select Auto or Manual mode, and then complete your scan.

    • Auto mode: Hold your device steady over the item you want to scan. Once a document or photo is automatically scanned, quickly move the camera over your next item, or tap the Right arrow to end the scan job.

    • Manual mode: Hold your device steady over the item you want to scan, and then tap the Capture icon to scan the item. When the print preview screen displays, tap the Add Pages icon to add additional pages to the scan job.

  4. Print your scan, send it as an email attachment, or save it to your device or cloud account.

You can also try this method for scanning: Go to Step 3 in this document: https://support.hp.com/us-en/document/c03561640, and then "Scan using your Printer".

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

Thank you, this of course helps. I was however hoping I could scan from the printer and upload to the tablet in the same way I did on a Windows laptop. I appreciate your input and help.

HP Recommended

You can also try this method for scanning: Go to Step 3 in this document: https://support.hp.com/us-en/document/c03561640, and then "Scan using your Printer".

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

HP Recommended

I've tried this before but after HP Smart recognizes the printer I get the following and nothing will make it go away.

 

leocamb_0-1583268659634.png

 

HP Recommended

@leocamb

 

Please select "OK". 

Asmita
I am an HP Employee

HP Recommended

I did but the same message keeps popping up

HP Recommended

@leocamb

 

Are you using a Chrome OS or Android? 

 

Let me know. 

Asmita
I am an HP Employee

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