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- HP Community
- Printers
- Scanning, Faxing, and Copying
- scanning without to have login with HP account

Create an account on the HP Community to personalize your profile and ask a question
11-24-2021 07:10 AM
Welcome to the HP Community.
@DirkJo wrote:Hi, since some time I have to login with my HP account, enter password,...
I want to scan with my device again without doing this.What do I have to do to become this ?
If you have not done so:
Install the Full Feature Software / full driver printer software.
HP ENVY 4500 e-All-in-One Print and Scan Driver and Accessories
Basic Instructions - Install the Full Feature Software / Full Driver printer software
- If using VPN, shut it off to install software
- Download and Save the Full Feature Software installation package or the Easy Start wrapper
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Reminder: If using USB cable between printer and computer, disconnect the cable before installing software.
- Right-Click on the installation package and “Run as Administrator”
- If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
- After the software is installed, Restart the computer and log in
Example - Installed Printer Software list in Programs and Features
Programs_and_Features_Printer_Desktop_Icons_4
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What else?
Try / Consider these alternative scan apps / software:
NAPS2 – “Not Another PDF Scanner” (Free – Donations gladly accepted by the NAPS2 organization)
- Download-Save-Install > NAPS2
- Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
- Not always simple “Plug and Play”, nonetheless, this free software is powerful and configurable.
Notes
- Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
- Read the Support pages for information
- Read the Getting Started guide
- Combining files? Read the Command Line Usage guide > Select Combining and Converting Files
HP Scan and Capture
Available from the Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
Download-Save-Install HP Scan and Capture
Description
HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications.
* NOTE: The correct HP drivers for your scanner must be installed from HP's Support Website.
Click Start (windows key) > Open the All Apps List > scroll the list
Open Category HP
Find and open the HP Scan and Capture application
Optional
Right-Click on the application and PIN to Start
What else?
Application controls / options
Settings > Apps > Apps and Features
Scroll / Search for HP Scan and Capture
Left-click on the App for options associated with this app.
If available, Click Advanced for additional controls.
Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher
- “Get” the application from the Store > Windows Scan
HP Smart for Windows - Print and scan software
- “Get” the application from the Store > HP Printers - Using the HP Smart App (Windows 10)
Webscan – located in the Embedded Web Server (EWS) – No additional software
NOTE: Webscan feature is not available on Laser printers
If the printer is on the network,
If the EWS feature is available on your printer,
First Time Use Only: Enable Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
- Click Apply to save any changes
Use Webscan
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Scan > Webscan
- Set up Webscan the way you want it - for example, set the Source to ADF
- Click Start Scan to scan your document / image using Webscan
- After the scan is complete, Save the scan to your computer.
Paint (mspaint)
Older software – not brilliant – does work for scanning images.
- Open Paint
- Optional >> Expand the “white background” area to a size to accommodate your data. If unknown, try 1300x1300
- File > Select “From Scanner or Camera”
- Select your printer > Follow the prompts to scan and then save your item
References / Resources
Adobe Reader DC – Install Whether You Use It or Not
If you have not done so,
Reinstall / Update your PDF Reader (Adobe Reader DC /Optional Foxit Reader)
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
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HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Printer one of
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
11-24-2021 09:07 AM
You are welcome.
No -
You do not have to remove the HP Smart application.
What?
The HP Smart application is not related to the full driver printer software installation nor is it related to using other Scan programs / software.
HP Smart can stay on the system until / if you decide it is worth signing into the app using your HP Account credentials.
OR
You can certainly uninstall HP Smart.
It doesn't matter to the Operating System whether you install or use the app.
If you decide to uninstall HP Smart:
Settings > Apps > Apps and Features > Find HP Smart in the list > Click and Uninstall.
Restart the computer and log in.
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If the Full Driver printer software is already installed in the computer,
If the software works, you are done - If you wish to do so, use HP Scan
9025_HP_Scan_Menu_PDF_6
OR
If the Full Driver printer software is already installed in the computer and the software is not working,
Then, yes - uninstall the printer software from Programs and Features > Restart the computer and log in > Install the fresh copy of the driver > Restart the computer and log in.
What else?
Once the full driver software is installed, you can use HP Scan and Capture.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"