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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

The HP icon has disappeared from my desktop??? Thanks for your help

1 REPLY 1
HP Recommended

Hi there,

No worries — that’s usually an easy fix. The HP icon might have just been removed from the desktop shortcut, but the program is still there.

Here’s what you can try:

  1. Check the Start Menu:

    • Click the Start button and type “HP.”

    • You should see HP Support Assistant or whatever HP app you’re looking for.

    • Right-click it → More → Open file location, then right-click again → Send to → Desktop (create shortcut).

  2. Check the Recycle Bin:

    • Sometimes the icon gets deleted by mistake. If you see it there, just right-click → Restore.

  3. Repair the shortcut manually:

    • If the app opens fine from Start but the icon keeps disappearing, try updating HP Support Assistant — an update can often restore the shortcut automatically.

Once restored, you can drag it anywhere you like on the desktop.

Hope that gets your HP icon back!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.