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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎06-02-2024 05:31 AM

HP Recommended
Product: HP DeskJet 2820e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I bought an HP Deskjet 2820e computer less than a week ago and set it up which was not hassle free and it prints. When I returned to the main menu the HP icon disappeared and I cannot get it back at the bottom of my screen. I have tried everything but clicking on the HP smart doesn't work and neither does the fix doctor repair scan. How can I retrieve the HP icon on my computer screen.

Category:
1 REPLY 1

‎06-02-2024 06:39 AM

HP Recommended

For Windows 10, click Start. For Windows 11, click Start and click All apps This will show a list of all apps you have installed in Windows. Find the target app from the list, drag and pull the app from the Start menu to the desktop. This will create a desktop shortcut for the app installed from Microsoft Store.

 

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Select "HP Smart" and drag to the desktop

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