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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎10-31-2018 09:29 PM

HP Recommended
Product: HP OfficeJet 5255
Operating System: Mac OS X 10.11 El Capitan

No new changes or downloads and only error message was wrong paper size which was 81/2"x11."  Seems like a simple job.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-31-2018 09:47 PM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

When trying to copy something smaller than the set page size can result in this message.Simple put a clean sheet of paper over the item being copied and retry.

This should solve the problem.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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1 REPLY 1

‎10-31-2018 09:47 PM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

When trying to copy something smaller than the set page size can result in this message.Simple put a clean sheet of paper over the item being copied and retry.

This should solve the problem.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
1 person found this reply helpful
Was this reply helpful? Yes No
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