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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 10 (32-bit)

HP Laserjet Tank MFP 2606swd tried everything still not able to use scanner of my printer

1 REPLY 1
HP Recommended

@Istikhar, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP Laserjet Tank 2606! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand how frustrating it can be when your scanner isn’t working, especially when you've tried everything. Let’s go through a few steps to get it working again.

 

Check the Basics

Make sure the printer is powered on and connected properly (via USB or Wi-Fi).

If using Wi-Fi, ensure your printer and computer are on the same network.

 

Restart Everything

Turn off the printer, unplug it for about a minute, then plug it back in and turn it on.

Restart your computer as well.

Update or Reinstall the Drivers

Go to the HP Support website and download the latest drivers for your model.

If the drivers are already installed, try uninstalling and reinstalling them.

 

Run the HP Print and Scan Doctor

Download and run the HP Print and Scan Doctor. This tool can detect and fix scanning issues automatically.  

 

Let me know how it goes!

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.