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upside down scans

HP Recommended
HP7740
Microsoft Windows 10 (64-bit)

this may be the most frustrating printer I've ever owned. While scanning a 4 page document, both sides for a total of 8 pages some of the pages end up upside down.  The first time I scanned it pages 1-4 were upright, 5-8 were upside down.  the second time I scanned it pages 1-5 were upright, but 6-8 were upside down.  I scanned it a third time and 1-6 were upright buy 7 & 8 were upside down.  Mind you the original orientation is the same each time.  I can rotate the pages one at a time in the HP Smart (??) preview window, but it doesn't keep the new rotation.  So now I have to save to my pdf application and fix the document there.

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HP Recommended

@Saddletramp753 

 

==============================================================

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If you are using HP Smart, make sure you have switched OFF the orientation in Auto-Enhancements.

 

Example

HP_Smart_W10_Scan_Auto-Enhancements_1HP_Smart_W10_Scan_Auto-Enhancements_1

 

References / Resources

 

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
  • Latest versions of HP Smart require that you be signed into the application

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

 

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Dragon-Fur

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