very large scan file size (20 page gives 22 MB)

[Mads1]

I am using HP Smart app. with my Officejet Pro 9010 AIO. When saving a scanned document as pdf file (20 pages colour, scanned with dpi 300), I get a file size of 20MB, and with 150 dpi size of 7MB.  With my previous HP printer the file size was only 400 KB. How can I lower the file size, without loosing scan quality? I tried the lowest option with 75 dpi, but this quality was unacceptable.

[Dragon-Fur]

@Mads1 

Edits - Update Content

New release - Dated July 1, 2021

Version 128.1.219.0

Comments

A test of PDF scan - simple eight page document - shows the "scan size" bug is fixed.

This is true for my test - everyone should, of course, try this for themselves.

NOTE:  Regardless, there is no "going back" to an older release.

If you have Automatic Updates switched on in the Store, the app is likely updated now.

You can also manually check / update applications.

Microsoft Store - Application Updates

Windows (Start) > Microsoft Store

In the upper right corner, click on the three horizontal dots ...

Select Settings > App updates > "Update apps automatically" = ON

In the upper right corner, click on the three horizontal dots ...

Select Downloads and Updates > Get Updates

If the application updates, consider:  Restart the computer and log in

==============================================================

Original Content

There is a reported bug in HP Smart that inflates both the page size and the file size.

HP is working on the solution.

When the fix is ready, a new version of HP Smart will be released in the  Microsoft Store

What to do while waiting for the solution?

What if?

If you have a "fat" file for which you no longer have the original document,

If you need to have a properly sized scan file,

Print the document at a reduced "Shrink to Fit" size,

Re-scan the printed document into the computer using OTHER than HP Smart.

---------------------------------------------------------

For now, use alternative software to scan documents.

NOTE for Windows S mode users:

• Windows in S mode only allows installation of applications from the Microsoft Store.  Windows "S" mode scan options are therefore limited to those applications you can install from the Store (marked in Green).
• Windows 10 (full Windows) can make use of any of the "blue" or the "green" options.

Example list...

NOTE:  Alternatives do not necessarily provide the same settings / features as HP Smart.

HP Scan - part of the Full Feature Software / full driver printer software.

HP Scan and Capture

Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

Download-Save-Install   HP Scan and Capture

 Description

HP Scan and Capture is a simple and fun application that captures photos or documents from any* HP scanning device or your computer's built-in camera.  These images can be previewed, edited, saved, and shared to other applications.

* NOTE:  The correct HP drivers for your scanner must be installed from HP's Support Website.

NAPS2 – “Not Another PDF Scanner”

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Download, save, and install the NAPS2 software to use.

Windows Scan – Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

• “Get” the application from the Store >  Windows Scan

Paint (mspaint)

Older software - Nothing fancy - does work for scanning images and saving them. 

• Open  Paint
• Expand the “white background” area to a size to accommodate your data.  If unknown, try 1300x1300
• File > Select “From Scanner or Camera”
• Select your printer > Follow the prompts to scan and then save your item

Possibly

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

First Time Use Only:  Enable Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
• Click Apply to save any changes

Next

• Tab Scan > Webscan 
• Set up Webscan the way you want it - for example, set the Source to ADF
• Click Start Scan to scan your document / image using Webscan
• After the scan is complete, Save the scan to your computer.

==========================================================================

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Product Home

Enter the type and name of your HP device

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

[webweweave]

Your discussion was very helpful. Any more info on an ETA for a fix? Frankly I am gobsmacked that this is even an issue. How long has scanner tech been around anyway?     ¯\_(ツ)_/¯

[Dragon-Fur]

@webweweave 

You are welcome.

HP never updates those of us outside of HP about HP matters.

The only information I can glean from my sources is that the fix might be available sooner rather than later.

That means nothing, of course - plans change, bugs are persistent, code fights back.

We wait.  😑

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

[webweweave]

Thanks for your reply. I'll wait but am also looking at the options you provided. Very helpful, esp HP Scan and Capture. I was only somewhat successful with EWS Webscan (I've messed with so many things since I worked with Webscan that I can't remember what the problem was once I solved getting logged in and admin rights for it established 😝 . And we wait...

Thanks!