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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP photosmart 5525

when I scan to the computor but I cant find it in the computor

1 REPLY 1
HP Recommended

Hi @mazin3,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

What are the current Os you are using?

 

Perform the steps from this document and see how it goes. 

 

Update the firmware 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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