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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Hello @Jacques101 ,
Welcome to the HP Support Community!
- shut down printer via on/off switch
- Note: HP recommends connecting the printer power cord directly to a wall outlet.
- Switch on the printer, wait until the printer has finished its initialization
... and now the scanner works again?
Hope this helps! Keep me posted.
Andr-1611
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