when i scan multiple pages it doesnt make it one file

[Thembi3]

if i scan multiple pages it doesnt make one file

[Dragon-Fur]

@Thembi3 

Welcome to the HP English Community --

What you do, how you set up the job, and the results you receive, all depend on several factors.

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Job type:  Scan content into one file / document

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

Comments

In general, when scanning with HP Smart and a mobile device (tablet, phone), scanned documents tend to gather into one finish file.

OR

In general, when scanning on a computer (Windows, MacOS), the scanned content can end up in either condition, that is, one page of content per file or all pages of scanned content in one finish file. 

What?

Results in this environment depend on scan methods, applications, and software provide additional features and options -- What you get depends on what you do and how you do it.

Said another way:

The results in this case depend entirely on the application, software, scan method, content type (images / document), and, possibly to some extent, on the printer model.

General Example - Windows - HP Scan (part of the full driver printer software for a supported printer)

9025_HP_Scan_Menu_PDF_More_Destination_9

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

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