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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

if i scan multiple pages it doesnt make one file

1 REPLY 1
HP Recommended

@Thembi3 

 

Welcome to the HP English Community --

 

What you do, how you set up the job, and the results you receive, all depend on several factors.

 

Product / Printer Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Job type:  Scan content into one file / document

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

Comments

 

In general, when scanning with HP Smart and a mobile device (tablet, phone), scanned documents tend to gather into one finish file.

 

OR

 

In general, when scanning on a computer (Windows, MacOS), the scanned content can end up in either condition, that is, one page of content per file or all pages of scanned content in one finish file. 

 

What?

 

Results in this environment depend on scan methods, applications, and software provide additional features and options -- What you get depends on what you do and how you do it.

 

Said another way:

The results in this case depend entirely on the application, software, scan method, content type (images / document), and, possibly to some extent, on the printer model.

 

General Example - Windows - HP Scan (part of the full driver printer software for a supported printer)

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.