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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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when scanning to pdf with the HP Scan and Capture app, is the compression lossy or lossless?

2 REPLIES 2
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Hi @Reston3,

Welcome to the HP Support Community.
 

Could you elaborate on the issue for better understanding?

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product serial number: - Click here

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Jerry_57

HP Support

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The printer I am using is the HP Color LaserJet Prop MFP M479fdw.  I am using the HP app called HP Scan and Capture.   When scanning a photo to a pdf there is obviously compression applied since the resulting file sizes are so much smaller than other formats (.tiff for example).  But I would like to know if the compression is lossy or lossless.  Thanks!

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