why do i suddenly need to register a printer that i've used regularly in order to SCAN a document?

[Pigeon10]

not a problem just frustrating

scanner worked properly last week now suddenly need to set up an account to do what I've always done.

[Dragon-Fur · Accepted solution]

@Pigeon10 

Welcome to the HP Community Forum.

The printer does not care about sign-in to use the hardware.

If you are asking about the sign-in requirement to use the HP Smart application:

HP Smart - the mobile and the Windows (and MacOS) versions - requires that you sign into the application using your HP Account credentials.  The option became a requirement starting at the end of 2020.

What else?

If you are scanning to / saving to / or accessing Cloud destinations while using the HP Smart application, then yes -- you must sign into that Cloud application / storage option to save / store content to the destination.

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References / Resources

Mobile Printing – Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

HP Printers - Using the HP Smart App (Android, Apple iOS)

Why is the printer offline or not showing up in HP Smart?

For example:  Check network and Web Services requirements if the printer connection is lost when using Print Anywhere.

Note:

Printer discovery and status updates can take up to 45 seconds. If you are on a cellular or different wireless network, wait several seconds and try again. Swipe down on the HP Smart home screen to force a refresh.

• Make sure the computer or mobile device is connected to a local or cellular network with internet access.
• Connect the printer to a wireless network with internet access and make sure Web Services is enabled.
• You signed into the HP Smart app with the same credentials used to claim the printer on the HP Smart website.
• Android: Enable location permissions for the HP Smart app, and make sure the printer was added to the HP Smart app while using the same wireless network as your mobile device.

HP Print Service Plugin for Android   HP Printers - Printer isn't available error (Android)

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check/ Get the App

>>> Open and Read >>> HP printer setup (HP Smart app)

NOTES: 

• Read FAQ -  including - What are the requirements to set up a printer using the HP Smart app?

• Disconnect from Virtual Private Network (VPN) connection before downloading.

• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

• Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.  Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?

• HP Smart requires that you sign into the application using your HP Account credentials.

• When working through a browser to access HP Smart, be sure you have Cookies enabled.  If cookies are enabled and you are having trouble, clear Cache and Cookies.   And / Or … Try a different browser – assign that browser as the Default. (Note:  Chrome not working?  Use / Assign a different default browser.)

• Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
    • Which languages does the HP Smart app support?
  • Older versions of the HP Smart app no longer support the required login feature.
  • Update the application to the latest version to access / use HP Smart

===================================================

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 5030 All-in-One Printer 

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[timbos]

I found a solution that works for me.  I download the software I need for my printer using my old windows 8.1 pc.  Copy that downloaded software onto a USB stick.  Stick that USB stick into the new PC with windows 11.  Disconnect new PC from internet (might not be needed, but I did anyway).  Install printer software from USB stick.  Voila...no need for the cloud or some stupid app.

I only downloaded the scanning software by the way.  During the setup process, I selected the option "connect printer at a later time" or something like that, only because I did not want to connect my new pc to the internet before the installation was finished.

Now I can scan without having to login to the HP cloud.  I now have the same scanning desktop icon on my windows 11 PC as I have on my windows 8.1 PC.