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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-25-2023 05:11 PM

HP Recommended
Product: HP LaserJet Pro M1536dnf Multifunction Printer
Operating System: Microsoft Windows 10 (64-bit)

I change/upgraded my router which changed the IP address of the printer. The simple solution in the past was to uninstall and reinstall the printer. This time the printer and fax softerware installs that those fuctions work great; however, the scanner software will not load. I got a windows error that I do not have administrative privledges to install the scanner. Never happened before and I am the only user. I have tried the full software, limited software, uninstalled and reinstalled serveral times. I am at a loss. Any ideas??

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