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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Automatic Image Resizing while Scanning with HP7520

HP Recommended
HP7520
Microsoft Windows 10 (64-bit)

I am using my old 7520 as a stand alone scanner, I scan everything directly to a USB Drive, the scanner is not hooked up to a computer or the internet, either by Cable or wireless. The Problem I am having is this: In the past, if I was scanning a photo to a 600 DPI JPEG, via the touchpad on the unit, it would scan just the image and give me a full size scan. At some point in the recent past, not sure why, it now scans the entire flatbed, producing an image like the attached one below (Click Image to see the full size, the blank portion does not show up against the white background here). I can crop it down to eliminate the blank space, but I think this produces a less desirable image to work with and is time consuming. How can I get it to go back to just scanning the image and not the whole flatbed?

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Hi @Donjerue

Welcome to the HP Support Community. I'd be happy to assist you.

 

Resetting the printer to its factory settings may help as there are no other settings to be changed on the printer to scan to USB drive.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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