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‎01-26-2020 04:17 PM

HP Recommended

HP OfficeJet Pro 6975 All-in-one Posting "Incorrect Paper" Copy does not support Statement (5.5x8.5in.). Load a supported size of paper in the gray. Touch "?" to view the supported paper sizes - during copy operation from feeder and glass top.  I have powered off and disconnected to reset; still getting the same.  I can print with no errors.  When I select continue the copy is completed in the size indicated above not in the desired size even when I change the setting to 100%, automatically select size, or fit to page.

1 REPLY 1

‎01-26-2020 04:21 PM

HP Recommended

Hi,

What paper size is loaded into the input paper tray?

 

Please open and close the paper tray and evaluate the shown prompt, make sure the correct paper type and size are set for the tray, else click No / Modify and change it.



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