Hp 9025 will not send and open destination when using scan to Computer option

[Off3nd3r]

When scanning from the printer, using the scan/computer/ (connected pc) it will not send the scanned document or open the destination folder.

[Kumar0307]

@Off3nd3r, Welcome to the HP Support Community!

Make sure the full-featured driver is installed on the computer. 

Click here to download the HP Full-featured driver. (If not already installed)

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

(a) Open HP Printer Assistant (double click printer icon on desktop),

(b) Select Scan a document or photo,

(c) Click Advanced settings,

(d) Change location from Destination tab.

On the printer assistant, go to scan > manage scan to computer and make sure it is enabled.

Try scanning from the printer screen.

Hope this helps! Keep me posted. 

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Have a great day! 

[Off3nd3r]

The printer was working fine for 3 months. I’ve reinstalled the driver multiple times, rolled back windows updates etc. I found a solution though, replaced it with a Cannon.