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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Hi @JanetKinney,
I'd be happy to assist you with the "Marker Supply Low" error.
Check inks levels using these steps - On the printer control panel, touch the Ink Level Indicator icon 
. The control panel displays estimated ink levels. Consider replacing cartridges marked 
or 
when print quality becomes unacceptable.
If the ink levels are fine, try these steps to reset the printer -
1) Take out the cartridges.
2) Unplug the power cord from the printer & wall.
3) Wait for 30 seconds.
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.
5) Insert the cartridges back into the printer.
Try updating your Mac using these steps - How to update the software on your Mac
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
HP Recommended
Hi @JanetKinney,
I'd be happy to assist you with the "Marker Supply Low" error.
Check inks levels using these steps - On the printer control panel, touch the Ink Level Indicator icon . The control panel displays estimated ink levels. Consider replacing cartridges marked or when print quality becomes unacceptable.
If the ink levels are fine, try these steps to reset the printer -
1) Take out the cartridges.
2) Unplug the power cord from the printer & wall.
3) Wait for 30 seconds.
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.
5) Insert the cartridges back into the printer.
Try updating your Mac using these steps - How to update the software on your Mac
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
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