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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-26-2020 01:08 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I have an all in one ENVY 5055 printer.  I will print, copy from the printer menu itself, but will not scan without going through my computer.  How do I get it to scan from the printer menu. 

1 person had the same question
1 REPLY 1

‎06-30-2020 11:40 AM

HP Recommended

@mcporet

 

Welcome to the HP Support Community.

 

Please use this document to help you with scanning: https://support.hp.com/in-en/document/c03466081

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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