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mcporet
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Message 1 of 2
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My all in one printer won't scan from using the scan button on the printer.

‎06-26-2020 01:08 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I have an all in one ENVY 5055 printer.  I will print, copy from the printer menu itself, but will not scan without going through my computer.  How do I get it to scan from the printer menu. 

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Betty0610
HP Support Agent
HP Support Agent
10,054 10,040 541 390
Message 2 of 2
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‎06-30-2020 11:40 AM

HP Recommended

@mcporet

 

Welcome to the HP Support Community.

 

Please use this document to help you with scanning: https://support.hp.com/in-en/document/c03466081

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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