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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
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Why does my printer copy the correct size on one side of the paper but when I try to copy the other side it comes out smaller.

3 REPLIES 3
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@Robbob18, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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Yea it's a Deskjet 2622 all-in-one.

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@Robbob18

 

Thanks for replying!

 

As you already know, the printer can duplex print or copy manually. It cannot be automated. To isolate the issue further, I'd like to know if you're referring to making photocopies on the printer or is it about printing from your computer to the printer.

 

It'd be helpful if you could share the picture of the printed document.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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