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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Laserjet 200 Color MFP M276nw
Microsoft Windows 10 (64-bit)

Hello,

 

Scan to Network Folder does not work without enabling SMB 1

 

The error message is: Cannot connect to the network folder. Ensure the shared folder name is correct.

 

I had an issue with Scan to Network Folder, which was resolved by enableing SMB 1 (SMB 1.0/SIFS File Sharing Support in Windows), however, since May 2017, it has been advised to disable it, due to safety.

 

https://redmondmag.com/articles/2017/05/18/more-advice-on-disabling-windows-smb-1.aspx

 

I have two printers, the new one MFP M281fdw can scan to network without SMB 1 being enabled.

 

Please advise how to use my old printer (only 3 years old) without having SMB 1 enabled

 

Please PRODUCE AN UPDATE FIRMWARE FOR THE HP MFP M276nw, and other older printers!!!!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You are correct, your printer supports SMB 1.0 only as clearly listed by below document:

http://h10032.www1.hp.com/ctg/Manual/c05547920

 

As listed by the document, it is recommended to install MS17-010 update which resolve the SMB version 1 vulnerability used by the WannaCry attack:

https://docs.microsoft.com/en-us/security-updates/SecurityBulletins/2017/ms17-010

Note:Microsoft has released security update MS17-010 that resolves the SMB version 1 vulnerability used by the WannaCry attack
.

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

You are correct, your printer supports SMB 1.0 only as clearly listed by below document:

http://h10032.www1.hp.com/ctg/Manual/c05547920

 

As listed by the document, it is recommended to install MS17-010 update which resolve the SMB version 1 vulnerability used by the WannaCry attack:

https://docs.microsoft.com/en-us/security-updates/SecurityBulletins/2017/ms17-010

Note:Microsoft has released security update MS17-010 that resolves the SMB version 1 vulnerability used by the WannaCry attack
.

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Would any of the HP Expert confirm whether the newest MFP uses SMB v1 or not??

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