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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-14-2020 01:43 PM

HP Recommended
Product: HP Officejet Pro 6978
Operating System: Microsoft Windows 10 (64-bit)

When copying through document feeder only, output has vertical lines on left side

Already checked and cleaned the ADF area as directed, no change

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2020 07:15 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource to see if it can help resolve your issue.

 

Thanks.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

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2 REPLIES 2

‎01-14-2020 07:15 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource to see if it can help resolve your issue.

 

Thanks.

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No

‎01-15-2020 05:11 AM

HP Recommended

I followed the UTube video as directed...It worked!!

All it needed was a cleaning. All set.

Thanks for the help

Was this reply helpful? Yes No
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