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GinaScotti
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Solved!

When copying through document feeder, output has vertical lines.

HP Officejet Pro 6978
Microsoft Windows 10 (64-bit)

When copying through document feeder only, output has vertical lines on left side

Already checked and cleaned the ADF area as directed, no change

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Message 2 of 3
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HP Recommended

Solved!

When copying through document feeder, output has vertical lines.

Hi,

Thanks for using the HP Support Community.

 

Check out this resource to see if it can help resolve your issue.

 

Thanks.

 

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I am an HP Employee
Although I am speaking for myself and not for HP.
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GinaScotti
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Message 3 of 3
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HP Recommended

Solved!

When copying through document feeder, output has vertical lines.

I followed the UTube video as directed...It worked!!

All it needed was a cleaning. All set.

Thanks for the help

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