• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
P00924-B21

I bought 200 units of P00924-B21 and all turn out to be counterfeit or not original HP. I want to complaint about the supplier, If anyone can help me out that how to make a complaint against such suppliers. 

1 REPLY 1
HP Recommended

@Timmega 

 

The only reference I can find to HP having this part for sale is at the HPE (HP Enterprise) PartSurfer.

 

Reminder:  HP Enterprise is a separate company from our HP, Inc

 

https://partsurfer.hpe.com/Search.aspx?SearchText=P00924-B21

 

IF you purchased the parts directly from HP Enterprise

Contact HP Enterprise.

Possible contact options are included at the bottom of the webpage link provided for the HPE PartSurfer results (above).

 

If you purchased the parts from anyone that is Not-HP,

Contact the vendor or your local authorities that regulate online merchants sales in your region.

 

I will forward your question to our Moderator team.

Should there be a response, look for it here before other means are used to contact you.

 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.