cancel
Showing results for 
Search instead for 
Did you mean: 
mremmegahed
New member
1 0 0 0
Message 1 of 2
154
Flag Post

I have a HP Sprocket 200. I bought it not even a month ago and it will not connect to my phone.

HP Recommended
HP Sprocket 200
iOS

It will not connect to my phone after I tried resetting it, all the troubleshooting like turning off my my phone or deleting it from my bluetooth and trying to connect it again. I have been trying to get help for the past days and it seems no one can help me. I am very frustrated. 

0 Kudos
1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,436 1,735
Message 2 of 2
Flag Post
HP Recommended

Hi @mremmegahed

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. This looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation