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‎04-01-2021 03:55 PM

HP Recommended

My 2-in 1 has been working I think the back is broken because for some reason when I close it lights up red I’ve charged it up , put paper in it put nothing seems to work.  I only used 3 to 4 times . Please help. 

Category:
1 REPLY 1

‎04-04-2021 07:07 AM

HP Recommended

@Khylyn

 


Welcome to HP Support Community


I would like to help

 

Do you mean the Back cover is physically broken?

 

If yes then i suggest you contact HP Support in your region for service options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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