My 2-in 1 is not working.

[Khylyn]

My 2-in 1 has been working I think the back is broken because for some reason when I close it lights up red I’ve charged it up , put paper in it put nothing seems to work.  I only used 3 to 4 times . Please help. 

[KrazyToad]

@Khylyn

Welcome to HP Support Community

I would like to help

Do you mean the Back cover is physically broken?

If yes then i suggest you contact HP Support in your region for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

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