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HP Recommended
Hp sprocket studio printer

I bought my daughter this printer for Christmas and she's only been able to print 2 photos.  The first cartridge was torn when I removed it and now it keeps saying that the paper is jammed when it isn't. It's saying there's more than 1 page stuck when I only put 1 pages in total. What is wrong with this thing and how do i fix it??? Please help!!

1 REPLY 1
HP Recommended

@JTaylor7602 

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Your support options for Spocket are here:

TKB article contributed by HP JessikaV

Changes in Support for HP Sprocket

 

Phone support might have to wait for regular work week. 

 

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