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‎02-14-2023 10:23 PM

HP Recommended
Product: Sprocket Studio

I bought a HP Sprocket studio and when I tried to print it kept saying that I had to change cartridge. So I changed cartridge and tried again again the same message…also when trying to get the cartridge out the film ripped on both cartridges…so I sent that one back and bought a new machine and the same thing has happened…am very annoyed that the same message comes up ..I followed all in instructions for set up ..and it starts to print then stop with error message to change cartridge…brand new Machine, How can a new machine and cartridge have same problems on 2 different machines.. I have tried Turing it off and also deleting app and installing again ..nothing works.. 

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