• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
HP 24mh 23.8-inch Display

for several months it would take 40-50 mouse taps to wake hp24mh monitor , now nothing woerks

AND THERE IS NO MONITOR BOARD

I turn monitor on and it says hdmi inactive and goes to sleep

 

I have 12 days of warranty left but HP says dealing with my  macbook air is "out of scope" (nothing about ths being a windows monitore in sales materials or operating instrutions) and they won't work on it unless I buy insurance.

 

Help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.