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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
@Superdave627383 I suggest you check if the device is booting into the reset menu, that way we'll know if the device is still turning on or if there's a power issue, here's what you need to know and do:
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Shut down the tablet.
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First, press the Volume Down button and then press and hold the Power button for about 4 seconds. Release both buttons until the Startup Menu displays.
Figure : Power and Volume Down buttons
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From the Startup menu, tap F11 to select System Recovery.
Figure : System Recovery selection on the Startup menu
If you are able to see the above screen: click here and follow from step 4 onward, under Reset your computer using the System Recovery option.
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