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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
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I can't download anything. Not even from chrome or from play store.I can't even update apps.
I think my inbuilt downloaded is broken .
How can I resolve this?
I performed a factory data reset,but it was useless . Obviously it does not affect any system apps.
Pls help ASAP.
It shows that message when I try to open downloads
HP Recommended
Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that your HP 7voice tab is stuck and it`s is not responding. I would like to help you resolve this issue.
Use the steps in this section to reset an HP Slate 7 VoiceTab.
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With the device powered off, press and hold the power button, and the volume up (+) button at the same time until the HP logo is displayed and the tablet vibrates.
The Android system recovery menu will display seconds after the HP logo displays.
Figure : Tablet power button
Figure : Tablet volume up button
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When the Android system recovery menu is displayed, use the volume down (-) button to highlight Wipe data/factory reset.
NOTE:
The touch screen is disabled when the device is in recovery mode. Use the volume up (+) and volume down (-) buttons to navigate up or down in the recovery menu. Use the power button to make a selection.
Figure : Wipe data/factory reset
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Press the power button to select.
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The screen displays Confirm wipe of all user data? THIS CAN NOT BE UNDONE. Use the volume down (-) button to highlight Yes -- delete all user data.
Figure : Confirm wipe of all user data
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Press the power button to confirm and begin the reset.
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A recovery system screen shows the reset process. Wait for the reset process to complete.
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When the screen displays the message Data wipe complete, highlight Reboot system now, and then press the power button to select.
Figure : Reboot system now
Wait for the device to reboot.
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The factory reset is complete. Set up the device by following the steps in the HP support document Setting Up Your HP Tablet.
Let me know if that helps.
Cheers.
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