cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
MattyB75
New member
2 1 0 0
Message 1 of 3
473
Flag Post

Solved!

Slate 10 HD Battery Imploded

HP Recommended
HP Slate 10 HD
Android 6.0 - 6.0.1 Marshmallow

Hi all,

I've had my HP Slate 10 HD for around 4 years. Its been working great until about a three months ago when the battery stopped holding its charge. I stopped using the pad as I could only use it when it was on mains. However, yesterday the battery in the pad imploded and has blown the pad apart. Have there been any safety or recall warnings regarding these batteries in the past, I may have missed? I'm quite concerned that if I had placed this battery on its mains, this could have been a whole lot worse. Any advice? I take it the pad is now beyond repair? 😕

 

Thanks.

Pad 03.jpgPad 02.jpgPad 01.jpg

0 Kudos
2 REPLIES 2
Cheron-Z
Retired
Retired
4,444 4,348 250 491
Message 2 of 3
Flag Post
HP Recommended

@MattyB75

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
0 Kudos
MattyB75
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thank you! 🙂

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation