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InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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08-30-2013 10:09 PM

With the tablet powered off, press and hold the volume down , volume up , and power buttons at the same time.
When an HP logo appears on the screen, release the buttons.
After a few seconds, the Android system recovery menu appears.
Use the volume down button to move the highlighted selection to wipe data/factory reset .
NOTE: The touch screen is disabled when the tablet is in recovery mode. Use the volume up and volume down buttons to navigate up or down in the recovery menu, and use the power button to make a selection.
12-11-2013 05:16 AM

01-06-2014 07:44 AM

@mathewalexander wrote:how to unlock the Hp slate7 tablet when power off in a frozen or locked
Did you try the suggestion in the second post of this thread?
WyreNut
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01-11-2014
03:36 PM
- last edited on
02-24-2017
02:29 PM
by
OscarFuentes

Hello, and Welcome to the HP Support Community!
Unfortunately, you will have to do the Factory Reset also (as mentioned in the second post).
This link will show you a video on how to perform this task.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
01-15-2014 12:06 PM - edited 01-15-2014 12:06 PM

If you have maxed out your pattern/pin attempts and are on the account unlock screen, your tablet needs a wifi connection in order for the account validation to work, if its not connected it will just stay on that screen after you attempt to input your account credentials. You can try to move into range of a wifi network it might have been previously connected to and see if it connects. Unfortunately if it does not get a wifi/network connection there is no choice but a factory data reset. This is the case for all Android devices.
Thanks,
Please be sure and click the thumbs up+/kudos button if you found my posts helpful.
Also please mark my post as the accepted solution if it answers your question so that others can benefit from your question.
02-02-2014 08:57 PM

You will have to do a Factory Reset and start anew.
See the link I posted earlier.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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