hp elite x2 1011 pen not working in windows 10

[seyed]

hi

i have a elite x2 1011 devise. not work pen in windows 10. please help

[TryToDoMybest]

hello

which pen are you using ?

The one without battery , or the one with the battey ?

https://support.hp.com/gb-en/product/hp-elite-x2-1011-pen/9639860/document/c04926460

Bye

[seyed]

hi

i am use pen without battery and see instruction. but pen dont working

thank for your answer

[TryToDoMybest]

Hello

I have a X2 1011 G1 with Windows 10 1803, and the pen works fine.

check in Device Manager  if all devices have a driver installed and working.

In Device Manager, then Human Interface Device (HID), you should see a "Wacom Device".  That is needed by the pen.

Bye

[seyed]

Wacom device not work. I install driver for wacom device from hp support site but it not working. If you have a right driver please sent me the link. 

Thanks a lot

[TryToDoMybest]

Hello

I guess that the driver has been found by Windows Update when I installed Windows 10 some months ago.

You can try with version 7.3.1.6 dated July 16 ,2015 from Microsoft Catalog

http://www.catalog.update.microsoft.com/Search.aspx?q=ACPI%5CWACF402

there are two of them, try which of the two will work.

bye