cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
seyed
New member
3 2 0 1
Message 1 of 6
1,918
Flag Post

hp elite x2 1011 pen not working in windows 10

HP Recommended
elite x2 1011
Microsoft Windows 10 (64-bit)

hi

i have a elite x2 1011 devise. not work pen in windows 10. please help

5 REPLIES 5
TryToDoMybest
Level 8
884 874 84 170
Message 2 of 6
Flag Post
HP Recommended

hello

which pen are you using ?

The one without battery , or the one with the battey ?

https://support.hp.com/gb-en/product/hp-elite-x2-1011-pen/9639860/document/c04926460

 

Bye

Was this reply helpful? Yes No
seyed
Author
New member
3 2 0 1
Message 3 of 6
Flag Post
HP Recommended

hi

i am use pen without battery and see instruction. but pen dont working

thank for your answer

Was this reply helpful? Yes No
TryToDoMybest
Level 8
884 874 84 170
Message 4 of 6
Flag Post
HP Recommended

Hello

 

I have a X2 1011 G1 with Windows 10 1803, and the pen works fine.

check in Device Manager  if all devices have a driver installed and working.

In Device Manager, then Human Interface Device (HID), you should see a "Wacom Device".  That is needed by the pen.

 

Bye

 

Was this reply helpful? Yes No
seyed
Author
New member
3 2 0 1
Message 5 of 6
Flag Post
HP Recommended

Wacom device not work. I install driver for wacom device from hp support site but it not working. If you have a right driver please sent me the link. 

Thanks a lot

Was this reply helpful? Yes No
TryToDoMybest
Level 8
884 874 84 170
Message 6 of 6
Flag Post
HP Recommended

Hello

 

I guess that the driver has been found by Windows Update when I installed Windows 10 some months ago.

You can try with version 7.3.1.6 dated July 16 ,2015 from Microsoft Catalog

http://www.catalog.update.microsoft.com/Search.aspx?q=ACPI%5CWACF402

there are two of them, try which of the two will work.

 

bye

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation