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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi.
Can i download the firmware ROM to Slate 21 Pro? I can't find it on HP support site. 

29 REPLIES 29
HP Recommended

Hi @fbrzuzka. I understand you are unable to find the restore image for your Slate 21. Here are the system recovery instructions:

Performing a System Recovery (Android 4.2/Jelly Bean)


Since you did not specify which Slate 21 you own, I have included the k100, and s100 restore images.

HP Slate 21-k100 Google Android Jelly Bean Restore Image

HP Slate 21-s100 Google Android Jelly Bean Restore Image


I hope this helps.

TwoPointOh
I work on behalf of HP

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HP Recommended

Hi,

 

Actually those images are for the Slate 21.  The Slate 21 Pro images have not been posted yet.  I will try to check on plans to do so.

 

fbrzuzka, can I ask just for reference why you need the images?  Maybe there is another option.

 

Regards,

COWA

HP employee

HP Recommended

I need firmware to rescue my device. It hangs on loading screen after I installed a few app from playstore (actualy i dont remember the name), If i start my slate I see HP logo animation and nothing else - system can't start up... Recovery from bootloader doesn't work. I need firmware to rescue my device. Unfortunately there is no shared firmware on HP support side. Could you do it for me?

HP Recommended

I can't post it myself, but we are working with the team who does it.  I will try to keep you updated as I have new information.

 

Regards,

COWA

HP Recommended

Hi,

 

I heard back from the team and we hope to have the images posted next week.  I will try to update again once I confirm it is available.

 

Regards,

COWA

HP Recommended

Thanks for good news. I'll be waiting :OpenSmile:

HP Recommended

Hey Cowa 🙂 Any news about firmware?

HP Recommended

Sorry for the delay.  I heard back from the team and posting of the images is in progress but was delayed due to some process issues.  I will check back and see if I can get a better date.

 

Regards,

COWA

HP Recommended

Hey COWA. Are there any news regarding the software? Another month has passed.

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