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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎09-29-2022 04:38 AM

HP Recommended

Hello @JNINO ,

 

Welcome to the Poly Community.

 

You have not provided the previously used Poly Software version or the Microsoft Teams APK version so we cannot gather any details from your reply. 

Was this ever reported to our Partner Microsoft and/or Poly support directly?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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