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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎05-15-2024 05:49 PM

HP Recommended
Product: poly ccx 600
Operating System: Linux

Hey everyone,

 

I've setup a poly provisioning server and I'm keen to get our phones sending thire syslogs over to one of our syslog servers. on the setup page it has a link to a PDF but the link seems to be broken. would anyone happen to have a copy?

This is the page

https://docs.poly.com/bundle/trio-c-ag/page/c-ucs-ag-configuring-log-files.html

 

and this is the broken link

Syslog ‒ For more information about Syslog, see
https://support.polycom.com/content/dam/polycom-support/products/voice/polycom-uc/other-documents/en...

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-16-2024 12:41 AM

HP Recommended

Hello @Danny-117 ,

 

welcome to the HP Poly community. With the move from Polycom/Poly to HP a load of old URL's have been lost

 

From our general VoIP FAQ:

 

Oct 17, 2011 Question: How can change Logging Levels or use Syslog?

Resolution: Please check => here<=

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

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3 REPLIES 3

‎05-16-2024 12:41 AM

HP Recommended

Hello @Danny-117 ,

 

welcome to the HP Poly community. With the move from Polycom/Poly to HP a load of old URL's have been lost

 

From our general VoIP FAQ:

 

Oct 17, 2011 Question: How can change Logging Levels or use Syslog?

Resolution: Please check => here<=

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
1 person found this reply helpful
Was this reply helpful? Yes No

‎05-16-2024 05:46 AM - edited ‎05-16-2024 05:47 AM

HP Recommended

Hello @Danny-117 

 

for the broken link see the attached.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
1 person found this reply helpful
Was this reply helpful? Yes No

‎05-16-2024 04:30 PM

HP Recommended

Thanks very much, just what I was after 

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