POLYCOM CX100S AND WIN 10

Anonymous · ‎02-21-2016

I just installed Win 10 and I cannot find drivers for this. Any fixes????

thanks

SteffenBaierUK · ‎02-21-2016

Hello sales@pbdink.com,

welcome to the Polycom Community.

There is no such Polycom device as a CX100S. There is a CX100 and the drivers would come with the LYNC / Skype Client

There is a C100S or a C100 and the community's VoIP FAQ contains this post here:

Jan 19, 2016 Question:Is the C100 or C100S support on Windows 8, Windows 8.1 or Windows 10?

Resolution: Support for theses devices ends with Windows 7

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎02-22-2016

Sorry it is C100s and it stopped working once I installed Win 10. Now you stated you don't support what I BOUGHT AND PAID FOR from your company, but is their a work around or any drivers to make that which I PAID FOR work?

SteffenBaierUK · ‎02-22-2016

Hello sales@pbdink.com,

You purchased from a reseller a device neither advertised or supported for the operating system you are using.

The support page does clearly list what driver versions are available and supported.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎02-22-2016

sir it has NOT helped me and we seem to be going around in circles, maybe due to language?

1- I bought the product a few years ago when their was not any Windows 10

2- Is their or IS THEIR NOT a way of using it with Windows 10 now or in future.

A simple yes or no will suffice.

SteffenBaierUK · ‎02-22-2016

Hello sales@pbdink.com,

I already replied to that extend in my first reply.

The C100S does not support or has any drivers beyond windows 7.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎02-22-2016

like I said, language. your first reply did not address drivers and this one does not address future plans for support/drivers.

would you please do so in order that I can be sure when I toss it in trash. 🙂

SteffenBaierUK · ‎02-22-2016

@SteffenBaierUK wrote:

Hello sales@pbdink.com,

welcome to the Polycom Community.

There is no such Polycom device as a CX100S. There is a CX100 and the drivers would come with the LYNC / Skype Client

There is a C100S or a C100 and the community's VoIP FAQ contains this post here:

Jan 19, 2016 Question:Is the C100 or C100S support on Windows 8, Windows 8.1 or Windows 10?

Resolution: Support for theses devices ends with Windows 7

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

I will close this topic as I have replied that there is no driver support to anything after Windows 7.

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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