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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎11-14-2016 10:12 AM

HP Recommended

Is there a way to have the VVX model phone to forward all calls placed to it as a page?   What I am trying to accomplish is someone using the SfB client or VVX phone would call an extension residing on a VVX phone (paging phone).  When a call is placed to the paging phone that phone will forward that call to a paging group.  Algo 8180's will be part of that group and will relay that page to other 8180s.

 

I'm doing a POC for SfB online with Cloud PBX and PSTN calling exclusively without a hybrid deployment.  Paging is a requirement and not all uses will be given a phyical phone.

 

Thanks for any help provide.

 

Mike

5 REPLIES 5

‎11-14-2016 10:37 AM

HP Recommended

Hello Mike,

welcome to the Polycom Community.

No, a Polycom Page is a completely different technologie as a Skype call and you cannot answer a call as a page.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎11-14-2016 10:54 AM

HP Recommended

I understand that.  However can you setup a polycom phone to forward all calls to a group page?

Was this reply helpful? Yes No

‎11-14-2016 12:14 PM

HP Recommended

Hello Mike,

As already explained a Skype for Business call is something completely different to a Page.

 

You can use a VVX to page multiple other phones but you cannot "forward" and incoming call as a Paged call.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎01-03-2017 01:53 PM

HP Recommended

To continue this conversation, if a customer has Skype for Business Online, with Cloud PBX, and Polycom VVX phones deployed, can the phones page to one another and broadcast page to all phones within a location?  If so, where is the paging software deployed?  

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‎01-04-2017 01:21 AM

HP Recommended

Hello BenC_MSSkype,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 21, 2014 Question: How can I use PTT / Push To Talk / Paging / Page ?

Resolution: Please check => here <=


PTT / Page does not need a separate server and the phones simply support this. There are limitations on a RealPresence Trio.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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