Solved: Polycom CX600 Installation issues[lync/skype for business] - HP Support Community

Anonymous · ‎03-06-2023

Where can i download lync for polycom cx600, Skype for business is not working.

How do i set up polycom IP phone CX600. I have used all the guidelines provided using skype for business but to no avail.

SteffenBaierUK · ‎03-07-2023

Hello @MRC ,

Welcome to the Poly Community.

I am unsure if this is a joke question or some sort of spam but your Email address seems from a valid organization so I am trying to be helpful here.

The CX Phone series is end of sale and end of support. They where created for LYNC and then you could use them with Skype for Business on premise or Skype for Business online.

Since 2018 Microsoft no longer supports them for S4B online now the Microsoft Teams 3PIP gateway.

A good article outlining why you should no longer use these old phones can be found >here<

In regards to where or how you can get Microsoft LYNC or Microsoft Skype for Business would require you to contact our partner Microsoft and/or a Microsoft-focused forum.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎03-07-2023

Hello @MRC ,

Welcome to the Poly Community.

I am unsure if this is a joke question or some sort of spam but your Email address seems from a valid organization so I am trying to be helpful here.

The CX Phone series is end of sale and end of support. They where created for LYNC and then you could use them with Skype for Business on premise or Skype for Business online.

Since 2018 Microsoft no longer supports them for S4B online now the Microsoft Teams 3PIP gateway.

A good article outlining why you should no longer use these old phones can be found >here<

In regards to where or how you can get Microsoft LYNC or Microsoft Skype for Business would require you to contact our partner Microsoft and/or a Microsoft-focused forum.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Polycom CX600 Installation issues[lync/skype for business]

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