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- Pre-installing Polycom CX5500 drivers

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08-16-2018 01:42 AM
Hi,
Is it possible to mass install the Polycom CX5500 Conference Phone drivers using SCCM so that when a Polycom is plugged into a device for the first time, it doesn't have to install the drivers?
Thanks
David
08-20-2018 05:53 AM
Hello @dmorri,
welcome to the Polycom Community.
There are drivers => here <= which you can check if that works for you.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

08-20-2018 06:04 AM
Hi Steffen,
I did try installing those drivers on a machine that had never had the Polycom plugged in before, but when you plug in the device, it still has to complete the installation and it takes quite a while.
My manager was hoping that there is a way to install the drivers so that even if the device is plugged in for the first time, the driver is completely installed. I'm not sure that there is a way to do this though.