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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎11-09-2020 11:32 AM

HP Recommended

We have two Trio 8800 phones running Microsoft Teams profile, and we're trying to connect up a Bluetooth speaker to it as a test. However, the Bluetooth setting does not want to remain on. Is there anything within the configuration that would need to be modified at all, or is there something going wrong with the phones? Both are on the same software version: 5.9.5.2830.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-09-2020 11:41 AM

HP Recommended

Hello @darrinj95 ,

 

Welcome back to the Poly Community.


Please ensure to post in the right section. This post has been moved.

 

In Microsoft Teams Mode Bluetooth is not supported.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-09-2020 11:41 AM

HP Recommended

Hello @darrinj95 ,

 

Welcome back to the Poly Community.


Please ensure to post in the right section. This post has been moved.

 

In Microsoft Teams Mode Bluetooth is not supported.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.