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- Trio 8800 Bluetooth doesn't remain active
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11-09-2020 11:32 AM
We have two Trio 8800 phones running Microsoft Teams profile, and we're trying to connect up a Bluetooth speaker to it as a test. However, the Bluetooth setting does not want to remain on. Is there anything within the configuration that would need to be modified at all, or is there something going wrong with the phones? Both are on the same software version: 5.9.5.2830.
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Accepted Solutions
11-09-2020 11:41 AM
Hello @darrinj95 ,
Welcome back to the Poly Community.
Please ensure to post in the right section. This post has been moved.
In Microsoft Teams Mode Bluetooth is not supported.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
11-09-2020 11:41 AM
Hello @darrinj95 ,
Welcome back to the Poly Community.
Please ensure to post in the right section. This post has been moved.
In Microsoft Teams Mode Bluetooth is not supported.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN