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- HP Community
- Poly Phones
- UC Platforms
- Trio C60 Microsoft Teams and Firewalls

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09-01-2021 10:38 PM
Hi all,
I am attempting the sign in of a Trio C60 to Teams and for the most part this appears to be successful as it appears in the Teams portal as signed in.
I have hit a screen though just after the "Company Portal" page see below;
We run a pretty tight firewall so with some further investigation I have discovered that our firewall is blocking a lot of requests off to a few different IP addresses. see below;
My question is this, is there a definitive list of Microsoft subnets that I will need to give these devices access to?
09-02-2021 01:08 AM
Hello @Daniel_G ,
The community contains individual sections dealing with the different products we offer Voice, Audio/Video, UC Infrastructure, or Others.
Your post or the post you replied to was placed into an incorrect section and has therefore already been moved.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
09-02-2021 11:33 PM
Hi @Daniel_G ,
you can find a list of the needed Teams ports and URLs here:
Cheers,
Uwe
Check my blog at https://aitsc.de/blog