-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Poly Phones
- UC Platforms
- Update VVX450 fail, image have bad Checksum!?

Create an account on the HP Community to personalize your profile and ask a question

02-06-2019 07:15 AM
Hi,
i try to update a vvx 450 over our provisioning server.
The first try to make a update from 5.8.0 to 5.8.3 fail everytime and the phone is in a boot loop.
Then i try to update from 5.8.0 to 5.8.2, this work after one bad try. (the bad try you can be seen below)
copy |3|01|UtilCopyC::performCurl status data is:avgUploadSpeed(0.000000), uploadSize(0.000000), connTime(0.000000), totalTime(2.066036), ftpEntryPath(NULL)
copy |3|01|Download of '/software/release/5.8.2/3111-48840-001.sip.ld' succeeded on attempt 1 (addr 1 of 1)
cfg |4|01|Bad image checksum, expected=0x510A46C8 got=0x510A6D9B
cfg |4|01|Prov|File /software/release/5.8.2/3111-48840-001.sip.ld was not valid
app1 |4|01|Error downloading /software/release/5.8.2/3111-48
cfg |3|01|Prov|Image has not changed
cfg |3|01|Prov|Provisioning succeeded
app1 |3|01|Application, load: Type=SIP, Version=5.8.0.12848 23-Jun-18 11:38
cfg |*|01|Prov|Finished updating configuration
boot |*|01|Using TFFS for flash load
boot |*|01|Code length: 0x023A3988
boot |*|01|Code checksum: 0x1C02ABA5
app1 |4|01|Loaded application /software/release/5.8.2/sip.ld from local system successfully.
Are the images really manipulated or where does the error come from that it comes to a wrong checksum?
How can this be avoided or fixed? (I already loaded the UCs with different browsers and unpacked them in different ways.)
Regards,
Oliver
Solved! Go to Solution.
Accepted Solutions
02-06-2019 08:43 AM
Hello @Oliver.R ,
unless you follow up your previous posts with a meaningful update I will close any new post.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-06-2019 08:43 AM
Hello @Oliver.R ,
unless you follow up your previous posts with a meaningful update I will close any new post.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN