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- Re: ccx500 in android recovery mode
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04-21-2021 08:18 AM
We are running ccx500 phone for teams. Purchased in january and have been up to date on firmware and teams versions. One of the phones went into this android recovery mode. I have tried the four corner reset option and its not working. Any idea how to get this resolved?
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04-21-2021 08:53 AM
Hello @fairway carts ,
Welcome to the Poly Community.
A community search finds this >here<
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-21-2021 08:53 AM
Hello @fairway carts ,
Welcome to the Poly Community.
A community search finds this >here<
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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