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The Poly Phones Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Base on the new , cloud pbx should support version version 4.0.7577.4463.

http://community.polycom.com/t5/The-View/Polycom-Phones-Ready-for-New-Skype-for-Business-Online-Clou...

 

We have upgrade to this version and test it can't sign in throught USB. But USB is only one method to login.

Credential like below screen.

 

cx600 screen pending on connecting to Lync Server... 

 

Any advise?

Thanks.

 

 

1 REPLY 1
HP Recommended

Hello thyhk215,

Polycom and other manufacturers produce these optimized for Microsoft® Lync® devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.

You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.

Please try here

 

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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